the customer experience
Major Singaporean telcos are experiencing a sharp decline in their ARPUs
An influx of new telco brands has intensified competition. A decrease in the price of data in the last 3 years has largely driven the decrease in ARPUs.
Circles.Life provides products tailor-fit to their high-value customers who value superior customer service
60% of their subscriber base is between 18-34 years old
30% of their customers have a higher data consumption rate compared to market average.
Their churn rate is 20% of the SIM-only segment and similar to customers with contracts.
Circles.Life’s market ARPU is 15% over the market average
Circles.Life drives ARPU up with its focus on providing customizable customer offerings that can be easily adapted to shifting customer needs.
Circles X powers the ability to provide enriched customer experience
Data-driven decision making
360° data and continuous A/B testing gives Circles.Life a comprehensive view of customers across all touchpoints. The data goes back to CI/CD DevOps and product managers to improve behavioral segmentation.
Expansive digital ecosystem
Circles.Life enriches the customer’s experience by giving them easy access to the services and products they love. We combine a comprehensive digital ecosystem with unobtrusive targeting and hassle-free purchasing options for user ease.
A flexible and fully-integrated platform
Circles X platform allows Circles.Life to seamlessly launch new campaigns or products with just a few clicks. The harmonious integration of the unique cloud-native platform removes the need for constant IT testing.
With an in-depth view of the target audience and their journey, Circles.Life leverages channels that users use to gain their attention.
This is what Circles.Life has achieved. Now, imagine what Circles Global can do for you
We provide everything you need to run and operate your own digital telco. You'll run a lean business with less than 10 people at launch. No added coordination for integration or change requests.
Circles Global can evolve your business. To learn more or request a demo, drop us a line.